Shipping policy
Shipping Policy
At Zentroa, we offer free shipping on all eligible orders.
Processing Time
Orders are processed within 1–3 business days after the order is placed. Orders are not typically processed on weekends or public holidays.
Delivery Time
After processing, orders are generally delivered within 5–8 business days.
Delivery times may vary depending on the destination, carrier delays, weather conditions, or other circumstances outside our control.
Shipping Cost
Free Shipping is available on eligible orders.
Order Tracking
Once your order has been shipped, tracking information may be provided by email so you can monitor the delivery status of your package.
Delivery Issues
If your order is delayed or you believe your package has not been delivered, please contact our customer support team with your order details so we can assist you.
Store Name: Zentroa